Animal Encounter Tours


Animal Encounter Tours

Our experienced Animal Encounters Keeper Team will provide information on the different species, and allow visitors to meet some of the animals. We aim to educate visitors on subjects such as conservation, breeding projects and bio-diversity. There may also be an opportunity for visitors to handle or feed some of the animals (COVID-19 restrictions may apply to some animals).


Animal Encounter Tours last two hours and include:

  • The Arid Biome; housing species such as Cuban iguana, tortoises, three-banded armadillo and Von der Decken’s hornbills…
  • The Tropical Biome; housing species such as coati, black-throated monitor lizard, forest dragons, tree frogs and parrots…
  • Husbandry Room; housing a wide selection of birds and reptiles including corn snakes, royal pythons, tortoises and fish…
  • Walled Garden; to meet the meerkats
  • Farm; housing a variety of familiar farmyard friends and rare breed livestock


Gift vouchers are available by contacting [email protected]


animal encounter


Book Today

Here are the tour details: 

Price: from £16 per person

Duration: 2 hours

Tours MUST be pre-booked – no one will be allowed on the tour without a

pre-booked ticket

Terms and Conditions

  • You MUST pre-book your tickets – no entrance will be allowed without a ticket
  • Under 16-year-olds must be accompanied by an adult (over the age of 18 years)
  • The minimum age for tours is 5 years
  • Maximum numbers are 10 visitors per tour
  • Footwear needs to be sturdy (i.e. trainers) – strictly NO open toe sandals or flip flops
  • Car parking is on site and is free of charge
  • We reserve the right to cancel a booking in any unforeseen circumstances that may arise (a full refund will be given)
  • All tickets are non-refundable (unless agreed by the Commercial Manager)
  • Please arrive approx. 10 minutes before your allocated tour time.
  • We can’t guarantee handling and feeding on all our tours but we will always aim to include some on each tour.
  • Animal welfare is extremely important to us and if any visitors put any of our animals at risk then we will politely ask them to leave the Centre.

Covid-19 Information

  • Animal Keepers will wear visors and ensure that social distancing takes place during the tour
  • Face coverings will need to be worn during the tours so please bring one with you (not including those who are exempt or under 11yrs)
  • Participants will be encouraged to wash their hands before and after the tour and antibacterial gel will be available
  • Participants presenting with COVID-19 related symptoms or have persons within the household with symptoms must not attend.
Book an Animal Encounter Tour