Please note that as a result of the evolving COVID-19 situation we are not currently running Animal Encounter Tours. We will keep you informed as soon as they are back up and running.
Our experienced Animal Encounters Keeper Team will provide information on the different species, and allow visitors to meet some of the animals. We aim to educate visitors on subjects such as conservation, breeding projects and bio-diversity. There may also be an opportunity for visitors to handle or feed some of the animals.
Tours last two hours and include:
Gift vouchers are available by contacting [email protected]
Here are the tour details.
Adults (17 years and over) £17 per person
Children (5-16 years) £15 per person
Duration: 2 hours
Tours MUST be pre-booked – no one will be allowed on the tour without a
You MUST pre-book your tickets – no entrance will be allowed without a ticket
Under 16-year-olds must be accompanied by an adult (over the age of 18 years)
The minimum age for tours is 5 years
Maximum numbers are 10 visitors per tour
Footwear needs to be sturdy (i.e. trainers) – strictly NO open toe sandals or flip flops
Car parking is on site and is free of charge
We reserve the right to cancel a booking in any unforeseen circumstances that may arise (a full refund will be given)
All tickets are non-refundable (unless agreed by the Commercial Manager)
Please arrive at approx. 15 minutes before your allocated tour time.
We can’t guarantee handling and feeding on all our tours but we will always aim to include some on each tour.
Animal welfare is extremely important to us and if any visitors put any of our animals at risk then we will politely ask them to leave the Centre.